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What I liked the most was how lovely, kind and professional the staff were. I would like to thank Juan in particular as he was so helpful, friendly and provided me with great advice about Santiago and Galicia, but everyone in reception was always really nice and willing to help.
María
2024年8月
I was contacted several days before the booking was due to start and told the hotel could no longer accommodate me, but that I could be moved to another hotel in the city. I agreed to the move and the booking was changed to the Eurostars Gran Hotel (which is part of the same group) at no extra cost. I was given an upgrade and free parking by way of compensation. I was extremely happy with the communication from the hotel, the move to another hotel and the stay itself.
Dean
2024年5月
Close to amenities (in a mall). Close to the city of culture where we had an event. 30 mins walking from the historical centre.
Marcfrincu
2025年5月
Location was really convenient - inside the shopping mall and metres from the Alcampo supermarket-department store. Great laundromat also about 300m away - in the mall. Bathroom was really clean and shower was strong and hot! Cleaning lady is really attentive to detail! Front reception staff are EXCEPTIONAL!! Thank you to Miriana and Juan especially for looking after me so well, and answering every question!!
Jeanette
2023年8月
Hotel had parking and the receptionist Juan was very helpful I. Explaining how to get into the secure area . Also we had difficulty getting out of the the garage and once again he was so helpful in sorting out the problem and getting another member of staff to help us , he spoke very good English which was a bonus . He was gem !
Peter
2025年3月
The rooms are comfortable and spacious, the surroundings are green perfect for a silent night. It's a Hotel designed for people who want a slow pace and relaxing environment with spa options. It had a good breakfast included which is pleasant to start the day.
Carlos
2024年8月
Good location, only a short walk to the old town. Being in a shopping centre is very convenient with cafes/restaurants/supermarket. The bed was very comfortable and the bathroom modern with a bathtub. Staff were very helpful and spoke English. The buffet breakfast was really nice and good value.
Diana
2024年4月
Staff were very helpful. The room was comfortable and clean. Laundromat within the complex.
Jenny
2025年5月
A well stocked supermarket and self service laundry within the mall. Able to accommodate bike storage. Try the local restaurant "Restaurante O Afiador", much cheaper than the ones at the Cathedral.
Ken
2025年4月
Great hotel, location is a bit far away from city center, but it's a plus if you seek quiet place. Hotel located in the shopping mall, so you have a lot of shops and supermarket in 1 min from you. Very helpful staff, helped a lot with navigation and transportation in the city.
Iryna
2025年6月