What I liked the most was how lovely, kind and professional the staff were. I would like to thank Juan in particular as he was so helpful, friendly and provided me with great advice about Santiago and Galicia, but everyone in reception was always really nice and willing to help.
María
elokuu 2024
Location was really convenient - inside the shopping mall and metres from the Alcampo supermarket-department store. Great laundromat also about 300m away - in the mall. Bathroom was really clean and shower was strong and hot! Cleaning lady is really attentive to detail! Front reception staff are EXCEPTIONAL!! Thank you to Miriana and Juan especially for looking after me so well, and answering every question!!
Jeanette
elokuu 2023
I was contacted several days before the booking was due to start and told the hotel could no longer accommodate me, but that I could be moved to another hotel in the city. I agreed to the move and the booking was changed to the Eurostars Gran Hotel (which is part of the same group) at no extra cost. I was given an upgrade and free parking by way of compensation. I was extremely happy with the communication from the hotel, the move to another hotel and the stay itself.
Dean
toukokuu 2024
The rooms are comfortable and spacious, the surroundings are green perfect for a silent night. It's a Hotel designed for people who want a slow pace and relaxing environment with spa options. It had a good breakfast included which is pleasant to start the day.
Carlos
elokuu 2024
Hotel had parking and the receptionist Juan was very helpful I. Explaining how to get into the secure area . Also we had difficulty getting out of the the garage and once again he was so helpful in sorting out the problem and getting another member of staff to help us , he spoke very good English which was a bonus . He was gem !
Peter
maaliskuu 2025
Good location, only a short walk to the old town. Being in a shopping centre is very convenient with cafes/restaurants/supermarket. The bed was very comfortable and the bathroom modern with a bathtub. Staff were very helpful and spoke English. The buffet breakfast was really nice and good value.
Diana
huhtikuu 2024
Nice room with great shower! The staff are lovely and verumy welcoming. The hotel is about a 25-minute walk from the Cathedral and is very quiet, with a lovely park on the other side of the road and a large supermarket in the complex. There is a public secure carpark underneath the hotel costing €6 per day
Tara
kesäkuu 2024
We needed a hotel with late check in for our flight arriving and this was our option. A funny little set up in a shopping centre but we liked it. There is a big supermarket below and cafes and shops inside. It's not central but we still walked in and out of the centre and there is a bus outside if you don't fancy the walk.. My son is vegan so breakfast didn't really work for us.
Triona
heinäkuu 2023
Friendly staff and affordable pricing. The hotel is inside a mall, so there is a supermarket, multiple stores, and cafes nearby. Blackout curtains and a spacious bathroom. It's also very quiet.
Karina
lokakuu 2023
Location was nice, situated in a shopping mall with supermarket and some restaurant/cafes was amazing, the room was quiet and comfy. The view of the room facing Carlo Magno Park, very relaxing. Staff very kind and helpful.
Edrwin
lokakuu 2024